Looking for a challenging, yet rewarding role with a growing dental service organization? Join our talented team of clinical and service support professionals. We have several opportunities throughout our affiliated practices, where you can make a positive difference.
We are not the typical dental service organization, as we help our affiliated practices provide patients with a local dental experience. We want to be a community that people want to join, as we are looking for long term relationships with our teams, our patients and our communities in which our behaviors are intended to make Southern Dental Alliance an “Employer of Choice”.
Our Mission
Southern Dental Alliance creates ongoing partnerships that help dental practices grow by leveraging unique resources and extensive experience to optimize daily operations, enabling dentists and dental professionals to focus on providing excellent care to their patients.
Our Vision
To be the best dental support organization in the Southeast, facilitating excellent care for all people.
Our Values
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Embedded in local communities
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Treat people with respect
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Make a difference
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Add value
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Retain practice personality
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Retain practice integrity
Our Core Competencies
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Integrity - Possessing a moral compass that embodies an eminent consistency in one’s actions and expectations aimed to exemplify behaviors that are ethical, honest, fair and sincere.
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Collaboration – Working collaboratively with others to achieve organizational goals.
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Quality focus – Follows up on procedures, ensures high quality output and takes action to solve quality related concerns or makes the appropriate notification of quality related issues.
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Problem solving – Identifies problems and takes the appropriate measures to resolve and/or find solutions.
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Communicates effectively – Listens actively and openly, honestly and respectfully among varying audiences, while promoting dialogue and consensus building that is two-way.
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Achievement orientation – Focused efforts on achieving high quality results that are consistent with the organization’s standards.
Southern Dental Alliance is an equal opportunity employer (M/F/D/V).
Scheduling Coordinator
| Department: | Ortho Front Office |
| Location: | Greenville, SC |
Novus Orthodontics in Greenville, SC is looking for a Treatment Coordinator!
We love our patients and want to find that special person who loves getting to know new people and help them on their journey to a new smile. Professional social and organizational skills are a must for this position.
The Treatment Coordinator’s main job responsibility is to clearly explain treatment options and related costs. The Treatment Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new patient experience, as well as coordinating a treatment plan with the doctor and presenting it to the patient. They are knowledgeable about the treatment and timelines, and they are prepared to negotiate financial arrangements with the clients.
The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.
The Treatment Coordinator will be responsible for some internal administrative duties as well as grassroots marketing to local businesses and referring dentists.
Minimum Eligibility Requirements
- High School Diploma or GED
- Must be detail oriented and organized
- Must possess excellent customer service skills and work well under pressure
- Strong computer skills including Microsoft Office suite and desk top publishing
- Ability to multi-task, meet deadlines, and work in a fast-paced environment
- Ability to work independently as well as with a team
- Excellent verbal, written, and interpersonal skills
- Must pass criminal background check
- Bilingual
Preferred Education and Experience
- 1-year experience working in a dental office would be helpful, but not required
- Use of dental/medical technology.
- Dentrix, Eaglesoft, Dentrix Ascend, or other dental/ medical software experience.
- Billing Experience.
- Understand basic financial concepts.
- Customer Service Oriented and Professional Demeanor.
- Understand, calculate and communicate treatment plans.
- Ability to communicate professionally in person and over the phone.
We Offer:
- Competitive Pay and Bonus Potential
- Medical, Vision and Dental coverage
- Accident Coverage & Hospital Indemnity Coverage
- Paid Holidays and Vacation Time
- 401k, Life Insurance, Short and Long Term Disability
- ID theft protection
- Pet Insurance
- Employee Discounts
VSM Management, LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers.
