Looking for a challenging, yet rewarding role with a growing dental service organization? Join our talented team of clinical and service support professionals. We have several opportunities throughout our affiliated practices, where you can make a positive difference.
We are not the typical dental service organization, as we help our affiliated practices provide patients with a local dental experience. We want to be a community that people want to join, as we are looking for long term relationships with our teams, our patients and our communities in which our behaviors are intended to make Southern Dental Alliance an “Employer of Choice”.
Our Mission
Southern Dental Alliance creates ongoing partnerships that help dental practices grow by leveraging unique resources and extensive experience to optimize daily operations, enabling dentists and dental professionals to focus on providing excellent care to their patients.
Our Vision
To be the best dental support organization in the Southeast, facilitating excellent care for all people.
Our Values
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Embedded in local communities
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Treat people with respect
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Make a difference
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Add value
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Retain practice personality
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Retain practice integrity
Our Core Competencies
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Integrity - Possessing a moral compass that embodies an eminent consistency in one’s actions and expectations aimed to exemplify behaviors that are ethical, honest, fair and sincere.
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Collaboration – Working collaboratively with others to achieve organizational goals.
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Quality focus – Follows up on procedures, ensures high quality output and takes action to solve quality related concerns or makes the appropriate notification of quality related issues.
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Problem solving – Identifies problems and takes the appropriate measures to resolve and/or find solutions.
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Communicates effectively – Listens actively and openly, honestly and respectfully among varying audiences, while promoting dialogue and consensus building that is two-way.
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Achievement orientation – Focused efforts on achieving high quality results that are consistent with the organization’s standards.
Southern Dental Alliance is an equal opportunity employer (M/F/D/V).
Practice Front Office Team Member
| Department: | Front Office |
| Location: | Albany, GA |
Southern Dental Alliance is looking for a Practice Front Office Team Member to join our team!
Southern Dental Alliance is a dental support organization affiliated with 40+ practices in the Southeast. The lead doctors of each practice pursue aggressive growth and offer invaluable mentoring and support. The practices operate under eleven main practice identities
At Southern Dental Alliance – we want to be a community that people want to join. We are looking for long-term relationships with our teams, our patients, and our communities.
As a Practice Front Office Team Member, you will be responsible for performing a variety of patient facing, office, and general front office duties. This position requires one to communicate professionally and effectively with patients, the practice team, Regional Team and the Shared Services Team. It also requires excellent time management and organizational skills. The purpose of this role is to engage with patients, answer the practice phone, schedule patients, discuss treatment plans and finance options, verify patient benefits, and accurately collect payments
Minimum Eligibility Requirements
- High School Diploma or GED
- Must be detail orientated and organized
- Must possess excellent customer service skills and work well under pressure
- Strong computer skills including Microsoft Office suite and desk top publishing
- Ability to multi-task, meet deadlines, and work in a fast-paced environment
- Ability to work independently as well as with a team
- Excellent verbal, written, and interpersonal skills
- Must pass criminal background check
Preferred Education and Experience
- 1-year experience working in a dental office.
- Use of dental/medical technology.
- Dentrix, Eaglesoft, Dentrix Ascend, or other dental/ medical software experience.
- Billing Experience.
- Understand basic financial concepts.
- Customer Service Oriented and Professional Demeanor.
- Understand, calculate and communicate treatment plans.
- Ability to communicate professionally in person and over the phone.
Additional Eligibility Requirements
- Current CPR certification
- Employee must submit to a post offer, pre-employment physical examination/medical history check.
- Employee must be required to submit to an annual Tuberculosis (TB) and Rubella screening
We Offer
- Competitive Pay and Bonus Potential
- Medica, Vision and Dental coverage offered
- Accident Coverage & Hospital Indemnity Coverage
- Paid Holidays and Vacation Time
- 401k, Life Insurance, Short and Long Term Disability
- ID theft protection
- Pet Insurance
- Employee Discounts
VSM Management, LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers.
